Refund Policy
Refund Policy
Thank you for shopping with Nigma Streamz IPTV 4K Live Store. We strive to provide the best possible streaming experience for our customers. Please read our refund policy carefully before making a purchase.
1. No Refunds for Digital Products
Due to the nature of digital content and IPTV services, all sales are final and non-refundable once the service has been delivered or activated. This includes subscription plans, activation codes, and any other digital content provided through our platform.
2. Exceptions
Refunds may only be considered under the following conditions:
You have not received your service within 24 hours of purchase.
You experience technical issues that we are unable to resolve after full troubleshooting.
You accidentally purchased a duplicate subscription (e.g., same plan twice).
If your situation falls under one of these exceptions, please contact us within 3 days of your purchase to be eligible for a refund.
3. How to Request a Refund
To request a refund, please email us at contact@nigmastreamziptv4k.store with the following details:
Full Name
Order Number
Reason for Refund Request
Supporting Evidence (e.g., screenshots, proof of duplicate purchase)
Our support team will review your request and respond within 48 hours.
4. Chargebacks
Initiating a chargeback without contacting us first may result in the suspension or termination of your account and IP banning from future purchases. We are always willing to assist and resolve any concerns—please reach out before taking further steps.
